Since we started back in 1995, we have constantly evolved.
We strive each day to improve and to serve you better.
We have a simple creed; we aren't here to sell things, we are here to solve problems. Our goal when you walk in the door is to determine what problem you're having and to share our possible solutions with you. If you just want to grab something & go then sure, we are here to help with that too but if you want to learn about the options, find out what we like or dislike about them, and find out why we would or wouldn't recommend one, we would love to share that information.
Keep in mind, we are experts at what we do. We see what products have problems & where. We hear the success stories from happy customers who come back & tell us how much they loved something that we recommended. We have been highly trained through an inhouse training program that generally takes 6 months to complete. After that we follow up with daily ongoing training on new products as well as roleplaying to keep remind us of what we've learned in the past. We want to help and a success story makes our day!